After graduating from the University of Tennessee with Honors, Susan worked as an Interior Designer/Business Manager at Business Interiors, as Senior Designer/Project Manager at Corporate Interiors in Knoxville, and as the Director of Interior Design at Smee + Busby Architects. She is now President of SK Ballard Contract Interiors located in Knoxville, TN. Susan has worked with many different architects, general contractors, and clients on a variety of project types. She has won numerous design awards on multi-million dollar projects throughout her career.
In 2012, Susan was honored with an appointment by Governor Bill Haslam to serve as the Interior Designer Representative to the Architectural and Engineering Board of Examiners 2012-2020. For the 2016-2017 calendar year, she was elected Chairperson of this Board. Susan has also represented the State of Tennessee at the National CIDQ Delegate Meeting (2012-2019) where she served on the nominating committee.